Get Advice

Get Advice

How to get free, impartial and confidential advice

Dalkeith CAB is here for you if you need information, advice or support. You can access CAB services in the way that works best for you. Just click the yellow buttons to find out more.
 

Citizens Advice Self-Help Site

You may find the answer you are looking for here, including on topics like benefits, debt, money management, employment, and housing. Click the Money Map link to find out about benefits, grants, discounts and other entitlements and opportunities that can help with the cost of living.

 

Information on Frequent Issues

Visit this page for information sheets on some of the most common issues people enquire about, free to download.as PDFs.

 

Advice by Email

Please complete the short form with brief details of your concerns. The CAB will email or phone as soon as possible at a time that is convenient for you.

 

Advice by Phone

Phone Dalkeith CAB Monday to Thursday, 10 am to 2 pm or Friday, 10 am to 12.30 pm. Please note, our phone lines can be very busy, so please keep trying if you are unable to get through. Or, fill in the "Advice by Email" form above, and we will phone you back.

 

Book an In-Person Appointment

If you need help with complex problems, ongoing issues or assistance that is difficult to provide by email or phone, we can arrange an in-person appointment at Dalkeith CAB. We will let you know what to bring and health and safety precautions for your visit. (Please note, we do not offer drop in advice at the CAB.)

 

Outreach Advice Clinics

Find out more about our drop in outreach advice clinics held at various community locations on specific days and times. No appointment required.

 

Please Note: Our CAB has a zero tolerance policy with regard to abusive and threatening behaviour, whether verbal or physical, to our staff or other clients. Thank you.

Phone us

Phone hours are 10am - 2pm Monday to Thursday and Friday 10am to 12.30

Please note that we are receiving an extremely high volume of enquiries at present.

Email us

Send us an email with information about the issue you’re having and what type of advice you would like. Email is a useful way to contact us if you don't need an answer urgently. We’ll aim to get back to you as soon as possible.

Self-help

Visit the Citizens Advice Website for detailed information on a wide range of topics, including guidance on benefits, debt, money, work, housing and much more.